Customer Service
What matters to you, matters to us.
We love hearing from our customers. All questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be.
This section contains some Frequently Asked Questions (FAQs) that we are often asked. If you’re looking for the answer to something, check out the link on the right.
And if you don't find what you need, feel free to contact us. Here are the best ways to reach us.
Customer Care
If you would like to contact us, please click on one of the links below. Alternatively, if you would like to speak to our customer care team, you can call us on 020 8834 5050 - We're here to help Monday to Friday 8:30 to 17:30.
I have a question about, or a problem with my Starbucks card
I have an enquiry, comment or complaint about your online store
If you would like to contact us by post, please direct your questions and comments to: Customer Care, Starbucks Coffee Company, Building 4 Chiswick Park, 566 Chiswick High Road, London, W4 5YE.
Working for Starbucks
Love coffee, love people? Find out about working for Starbucks here.
Media Enquiries
If you’re a member of the media, you can email ukpressoffice@starbucks.com.
Reference Requests
If you are a former partner and would like to request an employment reference from Starbucks, please send an email to starbucks.referencing@vsg.co.uk.
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