My Starbucks Rewards™ Program Terms and Conditions
Effective: February 21st, 2012
My Starbucks Rewards is one way in which Starbucks endeavours to reward and thank loyal customers for patronising Starbucks business. To enrol in My Starbucks Rewards and receive program benefits, you will first need to create an account at www.starbucks.co.uk and then activate and register at least one Starbucks Card to your account. “Activation” means that the Starbucks Card has a minimum of £5 loaded onto it. Starbucks Cards may be activated at participating Starbucks stores. You can register any activated Starbucks Card to your account at www.starbucks.co.uk/card/register.
All of your Starbucks Cards – including digital Starbucks Cards – can be activated and registered for use in My Starbucks Rewards. My Starbucks Rewards benefits are determined based on the number of “Visits” you make and the number of “Stars” that you earn through your Visits. A “Visit” for purposes of My Starbucks Rewards means each time you use your activated, registered Starbucks Card to pay for a transaction at a participating Starbucks store in the UK. You will receive one “Star” for each Visit. You can use any Starbucks Card registered to your Starbucks.co.uk account to earn Stars for your Visits.
There are two levels of benefits in My Starbucks Rewards depending on the number of Stars that you accumulate in your account. By creating an account, and activating and registering a Starbucks Card, you will be automatically enrolled in My Starbucks Rewards at the Green Level. Earn at least fifty Stars within the twelve month period following your enrolment date and you will proceed to the Gold Level.
To maintain Gold Level benefits, you must earn at least fifty new Stars during the 12 month period following the date you reached the Gold Level.
Opening an account and activating and registering your Starbucks Card automatically enters you into the “Green Level” of My Starbucks Rewards and entitles you to receive:
The ability to earn free drinks:
Once you have entered the Green Level, you will receive a voucher after every fifteen Visits. The free drink voucher entitles you to one free drink of your choice at participating UK and Ireland Starbucks stores. The voucher will be valid for thirty (30) days from the date of issue and must be surrendered to the barista to receive the free drink. The voucher will be valid for 60 days from the date of your 15th visit and will be sent by post to your registered address. The voucher must be surrendered to the barista to receive the free drink.
After fifty Visits in a 12 consecutive month period, you reach the “Gold Level.” At the Gold Level you receive the following benefits:
- All Green Level benefits (as described above)
- Complimentary syrup choices include Caramel syrup, Vanilla syrup (regular or sugar free), Hazelnut syrup (regular or sugar free), Almond syrup, Irish Cream syrup, Peppermint syrup,
- Extra shot of espresso,
- Choice or soy milk and whipped cream. Complimentary soy milk in lieu of whole milk, semi-skimmed milk or non-fat milk.
A combination of complimentary choices is also acceptable, for example an order of an extra shot vanilla latte would mean that the extra shot and vanilla syrup are for free when you pay with your registered Starbucks Card.
News and Offers: News and offers will be distributed by email only, so you must opt-in to receive promotional and marketing emails from Starbucks and provide a valid email address in order to receive them.
Additional personalised offers and coupons: Additional personalised offers and coupons are distributed by email only, so you must opt-in to receive promotional and marketing emails from Starbucks and provide a valid email address in order to receive them.
There are no membership fees associated with My Starbucks Rewards. Stars accumulated under the program have no cash value.
Your Stars, benefits, registered Starbucks Card(s), and your account under the My Starbucks Rewards program are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others.
Starbucks also reserves the right to “unregister” and make ineligible for the My Starbucks Rewards program any Starbucks Card that has been inactive for two consecutive years. Inactive is defined as no purchase activity.
Starbucks reserves the right to terminate, discontinue or cancel the My Starbucks Rewards program at any time and in its sole discretion without notice to you.