Our Responsibility

    At Starbucks, Ethics Are as Important to Us as They Are to You

    Ever since we opened our first store in 1971, we’ve known it was our responsibility to be an ethical company and earn the trust and respect of our customers, partners (employees) and neighbours. How? By making sure Starbucks as a company has strong ethics, and does things that are good for the planet and each other.

    1. Responsibility in the Local Community

      We’re a part of the community as much as you are, so it’s important to use that we take our share of the responsibility. As good neighbours we get involved with local efforts to bring people together and create positive change whenever we can.

      Learn More About Starbucks Ethics in the Community

    2. Environment

      Taking responsibility for the environment is a vital part of the Starbucks code of ethics. We’re finding ethical ways to minimise our environmental footprint, tackle climate change, and inspire others to do the same.

      Learn More About Starbucks Ethics and the Environment

    3. Ethical Sourcing

      We’re committed to buying and serving the highest-quality, responsibly grown, ethically traded coffee to help create a better future for farmers.

      Learn More About Starbucks Ethics and Ethical Sourcing

    4. Diversity

      By welcoming a diverse range of people and ideas to our business, we create more opportunities for learning and success that benefit customers, partners and suppliers.

      Learn More About Starbucks Ethics and Diversity

    Introducing the Fairtrade Access Fund

    It’s hard to pass a Starbucks without grabbing a cup of delicious Fairtrade coffee.  Not only is the coffee great quality but the Fairtrade certification guarantees small-holder farmers a fair price and investment in environmental and economic developmental projects that benefit the whole community.  Today, I am so happy to be sharing an exciting new  development. Fairtrade International, together with Grameen Foundation and Incofin, are launching a new Fund for smallholders. And guess who was the first company to put up their hand, and put in their money? Yes – Starbucks. 

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    Starbucks Youth Action

    I run Jolidays, a project through the University of Bristol Volunteering. We organise day and weekend trips for Young Carers in the Bristol area, providing much needed respite for these children. The application was very straightforward, and I was then invited to a training day, where I was given a lot of advice and support in running my project. I learned how best to run the charity and the importance of future planning and budgeting, as well as how to make the most of the resources available to me. We were helped not only with the Starbucks Youth Action grant, but with ideas and tips in composing future grant applications.

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    Giving back to local women in Liverpool

    I applied to Partner Fund this time last year to support me in completing the massage specialism of my NVQ in beauty therapy. I could then hold regular relaxation mornings alongside local charities in Liverpool to support women who have been victims of domestic violence. 

    I feel strongly about volunteering my time in this way, because sometimes I don’t think women get the help they really need or deserve, and when they do it’s such a long road back to recovery.  Every positive influence they get gives them that little boost they need.  It’s unbelievable how lovely these women are, but at the same time how sad they are; they have lost all confidence in themselves and in the people around them.  When you find out most of them have children that have been through this with them, and are living with them in the hostels, it’s heartbreaking.

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    Download 2014 Global Responsibility Report