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Need to get in touch?

Have a question? We may already have the answer for you!
Check our full FAQS, for a quick and easy way to find the answers to your question.

Starbucks® UK app troubleshooting

If you have difficulty accessing the app or your account, please click here for FAQs, troubleshooting and advice.

Starbucks Card

Got a gift card? Check your Starbucks Card balance here. Remember to register your card to your account to benefit from balance protection against loss or theft, and become a Starbucks® Rewards member to earn free drinks. Find out more here.

Local community events & charitable donations

Contributing positively to our local communities is important to Starbucks. Please contact the store manager of your local store to find out what support they may be able to offer you.


We appreciate learning of sponsorship opportunities, though at present we are not considering any new proposals.

Opportunity for franchise

Please send your proposal to [email protected] and include your current business details, contact details and proposed geographical area. As we are only developing specific geographical areas at this time, we will not be able to respond to you individually. However, we will retain your contact details on file and if appropriate, will contact you in due course.

Careers at Starbucks

Interested in working at Starbucks? Please visit the careers section of our website. Unfortunately we are not able to offer work experience placements at the moment.

Student Enquiries

We appreciate your interest in our company. However, due to the number of enquiries that we receive, we are unable to respond to individual requests. All the information that Starbucks currently releases for research purposes is available on our websites, and You can also check for further information.


If you still want to contact us, please choose from one of the teams below: 


To get in touch with our Customer Care team you can submit a query here. Alternatively you can reach us on X (Twitter) or Facebook.


Please email your detailed inquiry and deadline for response to the following:
Europe, Middle East and Africa
Phone: +44 (0) 20 3047 2656
Email: [email protected]